Returns
We accept returns for both defective and non-defective items within 30 days.




Meet your new everyday essential: the Donariky Horizon Sneaker. Designed for the rhythm of daily life, these casual walking shoes blend effortless style with all-day comfort. The lightweight, flexible construction moves with you, whether you're navigating city streets, running errands, or enjoying a leisurely weekend walk. A cushioned insole and breathable mesh upper provide superior support and airflow, keeping your feet feeling fresh from morning to night. The durable rubber outsole offers reliable traction on various surfaces, while the sleek, minimalist design pairs perfectly with jeans, chinos, or athleisure wear. More than just a sneaker, the Horizon is a versatile foundation for your casual wardrobe, built for real-world movement without sacrificing an ounce of style. Step into comfort that lasts.
30 days, free prepaid labels, no restocking fee — for both defective and non-defective items.
You have 30 days from the delivery date to request a return or exchange.
We accept returns for both defective and non-defective items within 30 days.
Prefer a different size or style? We accept direct exchanges.
Items must be unworn, in original packaging, with all tags attached.
Send your order number and the reason for the return to our support email.
We email a free prepaid return label within 1 business day. Download and print it.
Repack the item securely in its original packaging with tags attached.
Leave the package at any USPS, UPS, or FedEx location.
We inspect the item and process your refund within 2 business days.
Tell us your order number and the item you'd like to exchange for.
We send a free prepaid return label. Download and print it.
Return the item to 667 Madison Ave, New York, NY 10065.
Our team checks the returned item once it arrives.
Your replacement ships within 2 business days — or a full refund if the item is out of stock.
| Step | Timeframe |
|---|---|
| Inspection & processing | 2 business days after we receive your return |
| Bank / PayPal posting | An additional 3–5 business days |
Refunds are issued to your original PayPal balance or the card used at checkout. We start processing as soon as your return passes inspection, and we email you the moment the refund is on its way. The 3–5 business day posting window after that is set by your bank or PayPal, not by us.
Original shipping fees are non-refundable on standard returns and exchanges. The one exception is a defective item or a wrong item on our end — in that case the full amount, shipping included, comes back to you.
Return address: 667 Madison Ave, New York, NY 10065. Questions about a return? Email support@donariky.com.